The Gardner’s Comfort Guarantee
The Gardner’s Wake Up Happy Comfort Guarantee – Offered on any mattress purchased that is not a floor model or otherwise ineligible purchase. Try your new mattress for 120 nights, if after 60 nights you feel it is not the right mattress for you we will happily offer one (1) exchange at no charge or expense to you. There will be no restocking fees, exchange fees or delivery fees (inside of Lancaster County, $1 per mile round trip outside of Lancaster County). If your reselection is less than the original price you paid we refund you the difference. If your reselection is more than your original price, you will pay the difference. We never exchange foundations/box springs or adjustable bed bases.
This policy is offered so that you can shop for a wonderful new sleep system with ease and know that we will support you in your investment with Gardner’s 100% after the sale. We do ask only two things of you and they are non-negotiable.
#1 – You must try your new mattress at home for 60 nights minimum. We will not honor this policy before the 60 night period is up. It is very likely the first few nights to weeks you may feel a little achy, stiff or sore. This is simply your body and muscles discovering a new normal.
#2 – We only will accept a return if it is 100% free of stains and body fluids. Our delivery team will inspect the mattress using a black light flashlight before picking it up. If stains or soiled areas are found, regardless of size or nature, we will not accept it for return. It is highly recommended you purchase an approved mattress protector.